Privacy Policy

Last updated: November 2025

K Hawk Solutions (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, submit forms, or participate in our programs and services.

By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide when interacting with our site or participating in our programs. This includes, but is not limited to:

Contact Information – name, email address, phone number, and mailing address.
Demographic Information – age, gender, grade level, and location.
Health or Behavioral Information – only when voluntarily provided in an intake, registration, or referral form.
Program Details – information related to your participation in programs such as UnlockED, Queens Can Conquer, SEEDS, or other K Hawk Solutions services.
Technical Information – non-personal data such as IP address, browser type, and device identifiers collected automatically through cookies and analytics tools.

We do not collect or store payment information on our servers. Payments (if applicable) are securely processed through trusted third-party providers that comply with PCI-DSS standards.

2. How We Use Your Information

We use the information we collect to:

Respond to inquiries, referrals, and service requests.
Enroll participants in programs or services.
Communicate updates, confirmations, and reminders.
Track attendance, engagement, and outcomes for internal reporting.
Improve website functionality and user experience.
Send newsletters, resources, or program announcements (you may opt out at any time).
Comply with applicable laws, regulations, and funding requirements.

Sensitive information (such as health or behavioral data) is used solely for service delivery and is protected according to strict confidentiality and security standards.

3. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information.
We may share information only in the following cases:

With authorized staff members or contractors who need it to perform their duties.
With schools, agencies, or partner organizations involved in your program (only with consent).
When required by law or to respond to legal process.
To prevent harm, abuse, or fraud, or to ensure participant safety.

All third-party partners are required to maintain confidentiality and comply with data protection laws.

4. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
You may request that we delete or correct your information at any time by contacting us directly.

5. Data Security

We implement appropriate physical, electronic, and administrative safeguards to protect your information against unauthorized access, alteration, disclosure, or destruction.

While we take all reasonable steps to secure data, no online system is completely foolproof. By using our website, you acknowledge and accept these inherent risks.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

Access the personal information we hold about you.
Request correction, deletion, or restriction of your data.
Withdraw consent for communications or marketing.
Request a copy of your data in a portable format (where applicable).

To exercise any of these rights, please contact us using the information below.

7. Cookies and Analytics

Our website may use cookies and similar technologies to enhance user experience, analyze traffic, and improve performance.
You can choose to disable cookies in your browser settings, though some site features may not function properly.

8. Third-Party Links

Our website may contain links to external sites not operated by K Hawk Solutions. We are not responsible for the content or privacy practices of those websites. We encourage you to review their policies before submitting any personal information.

9. Children’s Privacy

K Hawk Solutions serves youth and families. We do not knowingly collect personal information from children under 13 without verifiable parental or guardian consent.

If you believe that a child has provided information without consent, please contact us immediately, and we will take appropriate action.

10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any updates will be posted on this page with the revised date.

11. Contact Us

If you have questions or concerns about this Privacy Policy or how your information is handled, please contact:

K Hawk Solutions
5211 Auth Road, Suite 202B
Suitland, MD 20746
📞 240.563.1134
📧 info@khawksolutionscan.com